About
We ensure many of the networks and finance platforms critical to the UK’s infrastructure and economy remain online, secure, and performing optimally.
Services
Services that take away the pain and let you concentrate on what matters most.
Managed Security Monitoring
Improving security and delivering the business outcomes you need...
Managed Zero Trust Access
Managing a secure access strategy is often thankless and seldom desirable...
Managed Security Testing
Ensuring security tools can block new threats is key to success, but hard to run...
Lab as a Service
A place where you can develop and test without contraints like data centre change controls and restricted access...
Industries
Solutions and services to industry-specific Network, Monitoring, Security, and Test Automation challenges.

Network Visibility Solutions & Services

Placing security or performance monitoring tools in a live network is a risky strategy. When one of them fails or needs essential maintenance, you may have to choose between security and network uptime.

We replace risk with positive outcomes

If you monitor network or application performance with a probe in your live network, or you subscribe to a monitoring service that unwittingly issues a compromised software update, your company is at risk of a major outage.

Network Visibility solves these problems by letting security and monitoring tools perform their functions without introducing risk to the live network. This safely ensures security resilience and real-time digital quality of experience monitoring.

Enabling high availability security

Security Teams need to ensure that security layers do not fail, essential updates can take place without affecting uptime - and do so while maximising their security spend.

Network Visibility takes away the risk of security failure by safely routing traffic to security layers for filtering before it reaches the live network. It also monitors security tool health and takes appropriate action when needed. This means security tool failures and essential maintenance will never affect security or network uptime.

  • 24/7/365 security uptime
  • Upgrades made without disruption
  • Increased security tool lifespan

We at Phoenix Datacom are the UK leaders in Network Visibility. We design, provision, and manage Network Visibility Solutions for some of the world’s most well-known Enterprises, Network Operators, and Financial Organisations.

Contact us today to explore your security resilience challenges and how we can deliver a Network Visibility solution to resolve them.

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Increasing and proving high availability security for a High Street Bank

Enabling network & application performance monitoring

The irony of monitoring with a probe in the live network, or a monitoring subscription (that pushes out software updates) is that both methods risk downtime; probes because device failure can take down the network, and subscriptions because as we have seen in the news; can be hacked and injected with malware that goes unnoticed for more than 8 months - affecting 18,000 companies and Government Organisations worldwide.

Our approach does not introduce risk – it reduces it. We simply take a copy of network traffic, strip out anything you do not need, (like card numbers and Personally Identifiable Information), and we send it to a monitoring layer that is not connected to your live network. This enables real-time performance monitoring without the worry of security failure or network downtime.

We also supply and integrate world-leading Network & Application Performance Monitoring tools for all types of customer environments.

Whatever your network, application, or Quality of Experience monitoring needs may be, we can supply, integrate, and even manage your monitoring layer, and of course; the Network Visibility that feeds it.

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Enabling comprehensive network performance intelligence for a High Street Bank

Phoenix Datacom Network Visibility Services

We design, provision, and manage Security and Monitoring Visibility layers that ensure many of the communication networks and financial transaction platforms critical to the UK’s infrastructure and economy remain online, secure, and able to scale with demand.

Internet Banking Quality of Experience Monitoring (QoE)

We enable comprehensive QoE Monitoring for an Internet Banking customer by filtering and load-balancing up to 6Tbps of network traffic to the QoE Monitoring layer.

New revenue streams for a Mobile Operator

A major Mobile Network Operator enjoys additional revenue streams from anonymous data flow information – thanks to the Visibility layer that we installed and manage 24/7/365.

Inline security uptime for a High Street Bank

We ensure security resilience for a bank by aggregating traffic links and balancing data across multiple Intrusion Prevention Systems in the event of a security failure. We also proof-test the solution across multiple performance degradation and outage scenarios.

The Network Visibility tools for the job

As an independent provider of Network Visibility services and solutions, we can access the best tools that enable security resilience and performance monitoring, including:

Network TAPs - the foundation to real-time monitoring

Using a SPAN Port on your network switch is a risky strategy for making copies of network traffic because you are never guaranteed a full copy of all packets – especially during peak utilisation.

A Network Tap (Terminal Access Point) is small and dependable device that supplies an exact traffic replica to your Network Packet Broker, Cyber-Security, or Performance Monitoring layers. This provides a safe and cost-effective way of improving capability whilst reducing the risk of unnecessary network outages.

If you require more copies of your network traffic, a Regeneration Tap can provide multiple copies from a single input to multiple output ports serving various Visibility, Security and Performance Monitoring tools.

We supply scalable Copper and Optical Network Taps from world-leading manufacturers and can recommend and install a suitable Tap based on your unique challenges.

And if you need a Network Tap now, the chances are that it is to feed a Network Packet Broker, Security, Performance Monitoring, or Packet Capture tool. These are also areas for which we excel, and we will be happy to discuss your needs and run through how we provide integrated solutions to other customers.

Virtual TAPs - Visibility of public and hybrid clouds

Monitoring security and performance in public and hybrid cloud environments need not be a challenge. We can help you access your packet data across all leading cloud platforms and feed it to your security and monitoring tools with an easy-to-use drag and drop interface.

To talk to us about your requirements, please complete the short form below and we’ll get straight back to you.

Bypass Switches - the foundation to security fail-safe

A Bypass Switch, also known as a Bypass Tap, is a small and robust device that ensures inline security devices like Intrusion Prevention Systems and Malware Sandboxes, do not cause downtime if they fail or are taken offline for configuration updates.

If a security device fails or needs to be taken offline, the Bypass Switch ensures continuity by instantly re-routing the traffic to a pre-defined alternative path.

Bypass Switches also monitor the health of security layers by sending and receiving heartbeat packets and taking instant action in the event of degradation or security device performance.

We supply Bypass Switch solutions from world-leading manufacturers and can recommend and install a suitable option based on your unique challenges.

To talk to us about your requirements, please complete the short form below and we’ll get straight back to you.

Network Packet Brokers - critical for security resilience

The bad news: Not all Network Packet Brokers are made equal. And to separate the wheat from the chaff, you will need to engage with many vendors to find the most reliable and best suited Network Packet Broker to your needs.

The good news: As an independent Managed Services Provider, we design, provision, and manage Network Visibility layers for some of the companies that run networks and financial platforms critical the UK’s infrastructure and economy, and can therefore get you straight to the Network Packet Brokers you need for your requirements.

Our Network Packet Brokers empower you to improve security resilience and resolve application performance issues across your physical and virtual infrastructure.

This is achieved in a number of ways to suit your needs, for example:

  • Copying the traffic you need without risking a breach of industry compliance like GDPR
  • Aggregating multiple connections and sharing the security filtering load across many tools
  • Unlocking SSL/TLS encrypted application traffic so tools like Firewalls can filter for malware
  • Conditioning traffic to a speed and format compatible with your security & monitoring tools
  • Easing the load placed on your security tools by feeding them just the data they need

If security uptime or application performance resolution is important to your company, we can supply, configure, and if need be; manage your Network Packet Brokers to help ensure your systems stay online and secure.

And if you are considering a Network Packet Broker now, the chances are that it’s to feed a Security, Performance Monitoring, or Packet Capture tool. These are also areas for which our independence and thorough evaluations mean we provide what we believe to be the best solutions available – and will be happy to discuss your needs and how we integrate such solutions for other customers.

Contact us today to discuss your needs.

Contact us to discuss your Network Visibility needs

Whether you want to add resilience to your cyber-security infrastructure or safely enable real-time network/application performance monitoring and diagnostics, contact us to discuss your needs and hear more about how we enable these outcomes for companies like yours.

Network Visibility Enquiry Form

Send us your enquiry and we’ll get back to you ASAP