TruView allows IT organisations to quickly and effectively monitor and troubleshoot network and application performance problems.


TruView is a patented, highly optimised custom built appliance that leverages key data sets such as stream-to-disk packet storage, application response time, transactional decode, IPFIX (NetFlow), and SNMP to present analytics through a single reporting interface.

As TruView processes analytics from these data sets, it time correlates the results providing cross-functional IT teams such as network engineering, application, and server teams with a new found ability to work more collaboratively and quickly solve problems.

Business value of  TruView

TruView watches over your global, regional, or even local groups of sites and users 24/7 by monitoring end-user experience enterprise-wide, and then visually depicting when and where problems occur.

With intuitive guided workflows you are never more than a few clicks away from isolating down to the application, server, interface/device, transaction, or even packet at the source of any performance issue. And, with 10 Gbps full line stream-to-disk built right in, you’ll never miss an important event again.




Key benefits include:

  • Single UI – Displays through a highly customisable dashboard, guided workflows, and centralised administration

  • Automated application/server/site discovery – Easy to deploy and administer, without consuming a full time equivalent

  • End-user experience baselining and monitoring – TruView tracks “normal” to easily illustrate bad performance

  • Automated N-Tier Transaction Analysis – Automatically correlate transaction level performance across multiple application tiers within a multi-tiered application environment

  • Complete visibility into network traffic – What is consuming vital wan resources, and how does this effect application and VoIP delivery

  • Comprehensive VoIP/Video monitoring and troubleshooting – Report on performance by individual user or site, and see how different services are cohabiting on your infrastructure

  • QoS/CoS monitoring and reporting – Quickly see the result of engineering efforts to manage data

  • High volume packet archival at 10Gbps line rate

  • TruView and OptiView XG integration – TruView users can leverage the Optiview XG to provide path analysis and performance on the fly for in-depth infrastructure visibility inside the TruView user interface

  • Distributed Architecture – TruView has been enhanced to deliver enterprise scalability making it easy for every customer to move from a single appliance to a multi-system deployment

TruView was ranked the best Hybrid ANPM Solution and a Value Leader for large enterprise and service provider deployments, according to the new 2013 Application-aware Network Performance Management (ANPM) Radar Report from Enterprise Management Associates, a leading industry analyst firm.

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To see this product in action, contact your Phoenix Datacom Account Manager, or fill out the form below for your demonstration, online, at your place of work, or in out state of the art Cyberlab at our operations in Buckinghamshire.

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