Combined with the Bridge Technologies server software, Operators can now maintain 24/7 confidence monitoring from head end to customer home. Forget those expensive truck-rolls and keep your Opex under control. Just pop a microVB into an envelope and mail to the subscriber directly. No setup knowledge is required because the microVB is literally plug and play.
Upon installation the microVB is auto-discoverable and your operations centre will be ready to go. Once plugged in you need never touch the microVB again; just let it go on running. The microVB, as its name implies is small, even down to its price tag. The microVB will give you instant performance feedback on video quality, packet delivery analysis and set-top-box performance and communications.
Home networking environments are becoming more complex. This complexity makes it semi-impossible to identify whether the problems experienced are due to the home infrastructure or to the network.
The introduction of new devices and new services (data, voice, video) compound the whole complexity and error identification process even further. The microVB is a revolution in thinking. Now, 24/7 monitoring at the customer site as a part of a network-wide monitoring process is an affordable proposition.
Putting an engineer on-site assumes the problem will manifest itself during the customer call which is all too often not the case. The microVB sidesteps all of the legal, commercial and maintenance risks of hosting software, because it comes on its own hardware which is secure, low cost and non-service affecting.
The microVB forwards alarm states to its own microVB server system. The whole process is automated and fits into the overall architecture of the total system. Not only will the Operator be able to look at the end-points in a network but by using the industrial strength VideoBRIDGE IP-Probes will also enjoy a system-wide overview. Pinpointing potential and actual problems before they become service affecting is the only way to lower service costs and hinder subscriber churn.
Packaged as a complete turnkey system, a microVB kit consists of microVB devices and the server software itself. The system can be expanded to an unlimited number of microVB devices. Each microVB system can be pre- or retro-fitted to any installation, irrespective of set-top box and network architecture.
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To see this product in action, contact your Phoenix Datacom Account Manager, or fill out the form below for your demonstration, online, at your place of work, or in out state of the art Cyberlab at our operations in Buckinghamshire.