Quickly identify optimal WiFi access point locations and channel selection, identify opportunities to up-sell, improve consumer Quality of Experience and reduce churn rate and truck-roll.

Service providers have found that simply looking at Signal Strength measurements and using a single instrument is not a true measure of the Wi-Fi user experience.

Current workflows results with un-characterised Wi-Fi environments causing a high amount of customer service calls and truck-rolls.

Only available in the UK from Phoenix Datacom, AirScout provides an automated solution that surveys the residence from Layer 1 all the way through to the application layer. This provides technicians with a tool that distils complex measurements into easy-to-understand metrics – enabling them to convey to consumers and colleagues whether their applications are supported where required.



AirScout short intro video

Key benefits include:


  • Confirms satisfactory Wi-Fi performance before job closure

  • Opportunities to up-sell Access Points or repeaters to improve QoE

  • Reducing fault reports related to WiFi connectivity

  • Enabling installation & maintenance technicians to provision highly effective Wi-Fi to consumers

  • Providing a Wi-Fi “birth certificate” for the installation

  • Retention of installation records in the cloud for future reference by customer services.

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See Demonstration

To see this product in action, contact your Phoenix Datacom Account Manager, or fill out the form below for your demonstration, online, at your place of work, or in out state of the art Cyberlab at our operations in Buckinghamshire.

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