Phoenix Datacom is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site, you can be assured that it will only be used in accordance with this privacy statement.
Phoenix Datacom may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular, for the following reasons:
Internal record keeping
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google Analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. Whilst me make efforts to protect site visitor data, we cannot rule out instances of personal data the user chooses to input to our site being inadvertently visible to Google, either in, or outside of the UK, due to the way in which Google collects and stores web site analytics data. You can download an opt-out browser plugin from Google to prevent your data from being used by Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Some web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.
Links to other websites
Our website may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the web site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us, emailing at email@example.com or by clicking the unsubscribe link found in the footer of our marketing emails and following the instruction to easily unsubscribe.
We are a business to business company and will occasionally purchase or lease contact lists from data list providers. In instances where we have processed your data from such a list, we will only market to you on the basis of Legitimate Interest. We send emails with knowledge-based resources, offers, event/webinar invitations, and questionnaires and each marketing email closes with a clear method to immediately unsubscribe from receiving future marketing emails.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to: The Data Protection Officer, Phoenix Datacom Limited, Phoenix House, Smeaton Close, Rabans Lane, Aylesbury, Buckinghamshire, HP19 8UW.
Please note Phoenix Datacom is a Value Added Reseller and Integrator of the solutions and services manufactured by other organisations. If you engage with Phoenix Datacom regarding a requirement or interest, at times it may become appropriate for Phoenix Datacom to provide your contact details and requirements to the vendor aligned to your requirements. This is for the purposes of aligning your requirements to Phoenix Datacom and to help reduce the chances of you being contacted by multiple sources regarding your requirements or interest.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.