A Witbe Robot is a machine that is able to use any Service just like a real end-user.

Witbe QoE Monitoring Robots reproduce any end-user behaviour: renting a film on a VoD storefront, watching and reporting on live TV video quality, making country-wide phone calls, sending emails and text messages to other Robots, logging in to Facebook and Twitter and sharing updates, and much more.

This allows you to see an accurate picture of the true Quality of Experience seen and heard by the end-user for your own services, as well as those of your competitors.

Witbe also provides real value to customers who depend on their web sites, business applications and call centres for revenue.

Common applications include:

  • The experience customers receive when using your web site and those of your competitors

  • Staff productivity when using applications critical to the effective running of your organisation

  • The voice call quality experienced by both parties when customers contact your call centres.

With numerous Witbe integrations under out belt, customers also rely on us to dramatically improve the performance of their revenue-generating activities, and to stay ahead of the competition.

Partner products supplied and supported by Phoenix Datacom in the UK