When faced with multiple end-user devices and even multiple delivery networks, it can be hard to see how to ensure your customers receive the right experience.
This leaves a service provider with a desk full of devices and an operator randomly checking services on a multitude of devices. With our solutions, we can act as a synthetic user, connected behind real devices and connected to your system behind any network. This way, we can ensure that the complete journey taken by the end-user works as expected with all KPI’s reported with trending. If anything goes out of range an alarm is sent.