Overview

Phoenix Datacom is the leading supplier in the UK and Ireland of specialist products and services related to test and analysis of network performance and security - including network troubleshooting , network management , comms testing , optical testing , performance testing and security of networks and applications.

Established in 1984, the company is renowned for its depth of knowledge in these areas and the quality of technical support provided to its customers - major organisations in three sectors - ( click here for customer examples )

• Fixed and Mobile Telecoms carriers/service providers
• Network Equipment Manufacturers and developers of IT services
• Enterprise and corporate network users in the private and public sectors

Phoenix Datacom products are used at every stage of networking - from product development in R. & D. labs to application roll-out and routine maintenance and troubleshooting - and this allows us to understand networking technologies from many different aspects.

The company's headquarters, training centre and service facilities are based in Aylesbury, Bucks, about 40 miles NW of London. Details of how to contact us and directions to the Aylesbury office can be found by clicking here .

Phoenix Datacom is an independent company that sells and supports products from multiple specialist hardware and software suppliers - covering a very large range of networking technologies and applications.

Product categories include the following:

• Development and pre-deployment testing products
• Network analysis and troubleshooting tools
• Comms and transmission testers for a wide range of media/interface types
• Application and network performance monitoring and management systems
• Security and compliance devices
• Network access taps

See the Products & Applications page for a full list of suppliers, products and applications. The company's success and reputation is reflected in the range of leading manufacturers who have chosen Phoenix Datacom to be their supplier in the UK and Eire. These include Agilent Technologies , Sunrise Telecom and many others.

Commitment to Customers and Quality

Phoenix Datacom matches excellent products with friendly and responsive customer support. As a result, the company has built up and retained an impressive base of network-dependent customers in both the private and public sectors. In addition to sales and support, the company operates a repair and calibration workshop covering all types of communications test equipment - both equipment provided by Phoenix Datacom and a wide range of other vendors' products. Customers include the telecommunications carriers, other IT service providers and major end-user organisations such as airlines and financial institutions.

The company operates a Quality Management System audited to BS EN ISO 9001:2000.

The Training School based in Aylesbury, Bucks provides scheduled courses covering both specific products and hands-on network trouble-shooting. On-site training to meet specific customer requirements is also arranged.

Charities

Phoenix Datacom supports the following charities.